Privacy Policy
Last updated: February 28, 2026
CannaiQ ("we," "our," or "us") is operated by CannaiQ. This Privacy Policy describes how we collect, use, and share information when you use our website (cannaiq.co) and related services (collectively, the "Service").
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, company name, and billing information. If you represent a dispensary, we may also collect your store name and location to provide competitive intelligence.
Usage Data: We automatically collect information about how you interact with the Service, including pages viewed, features used, time spent, and device/browser information.
Cookies: We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can manage cookie preferences through your browser settings.
2. Market Data
CannaiQ provides cannabis distribution intelligence derived from proprietary data collection methods. Our data engine observes dispensary product availability, pricing, promotions, and assortment across North America. This market intelligence is provided for informational and business intelligence purposes. We do not access retailer point-of-sale systems or require retailers to share internal sales data.
3. How We Use Your Information
We use the information we collect to provide and improve the Service, including: delivering distribution intelligence and competitive analysis, processing payments and managing your account, sending service-related communications and product updates, analyzing usage to improve features and performance, and complying with legal obligations.
4. Information Sharing
We do not sell your personal information. We may share information with: payment processors (Stripe) to process transactions, analytics providers to understand usage patterns, and law enforcement when required by law. Aggregated, anonymized data may be used in market reports or public-facing content, but individual account data is never shared without consent.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain account information for the duration of your account and for a reasonable period thereafter for legal and business purposes. Usage data is retained for up to 24 months. You may request deletion of your account and associated data by contacting us at .
7. Your Rights
Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal information, object to or restrict processing, data portability, and opt out of marketing communications. To exercise these rights, contact us at .
8. Children's Privacy
The Service is not directed to individuals under 21 years of age, consistent with cannabis industry regulations. We do not knowingly collect information from individuals under 21.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.
10. Contact
For questions about this Privacy Policy or our data practices, contact us at or by mail at: CannaiQ, 1117 State Street, Santa Barbara, CA 93101.